BSL information links
Hello from all of us at the Deaf Advice Team-Citizens Advice Sheffield.
We hope you are well.
We advising Deaf BSL users in Sheffield and surrounding areas, including Rotherham, but not face to face because of the corona virus.
We advise by Face Time, Skype and Facebook video messenger.
You can contact us to sort appointment by SMS, email, WhatsApp message, and Facebook message.
We will give you a day and a time and you can tell us how best to contact you.
Please be ready when we contact you.
We can only advise on ONE issue in an appointment but you can ask for another appointment if you have more issues.
Thank you and stay safe everyone.
How and when to contact us:
Between 9.30am and 4.00pm Mon, Wed, Thur and Friday
There is NO service Tuesdays
SMS/WhatsApp: message only 07464544214
Email: deafadvice@citizensadvicesheffield.org.uk
Facebook: Deaf Advice Team-Citizens Advice Sheffield
Watch BSL info here:
https://vimeo.com/407951058
Communication technology
SignLive https://signlive.co.uk/
SignVideo https://www.signvideo.co.uk/
List of organisations who use SignVideo and SignLive
Benefits
New video coming soon
How to contact:
PIP enquiry line
Telephone: 0345 850 3322
Textphone: 0345 601 6677
Monday to Friday, 8am to 6pm
Find out about call charges
Next Generation Text (NGT) relay service
Dial: 18001 then 0345 850 3322
Monday to Friday, 8am to 6pm
Find out about call charges
Find out more about the NGT service
British Sign Language (BSL) video relay service
To use this you must:
Work
New video coming soon
Access to Work
https://www.youtube.com/watch?v=3583HnkaTuw&list=PLC0aQWFFHARxybmKm0dM8_wYOB-pBZloH&index=20
Tax Advice
If you’re deaf and use British Sign Language (BSL), the Royal Association for Deaf people provides:
- webcam appointments with their tax adviser
- a video interpreting service
- BSL-captioned video clips linked to HMRC guidance
If you need face-to-face help, eg through a BSL interpreter or an audio induction loop, you can arrange to visit an HMRC adviser.
Debt & Money
How to register on the Priority Services Register:
Scam Awareness Advice
Consumer
Family
Childline help in BSL website
National Deaf Childrens Society website
Housing
Law & Courts
Immigration
Health
Need advice? Not emergency? You can BSL video call: http://interpreternow.co.uk/nhs111
Signhealth website
Macmillan Cancer Care website
Action on Hearing Loss website
Care Opinion website
Communication & Emergencies
Police
Find out about Police Link Officers for people who are Deaf (PLOD)
How to contact the police in a non-emergency
How to contact the police in an emergency
Deaf Hope website
Contacts